When a citizen initiates contact with an animal control agency, a series of actions are set in motion. The initial call is typically received by a dispatcher who gathers information regarding the nature of the situation, including the animal involved, its location, and the potential risks it poses. This information is then used to prioritize the call and determine the appropriate response.
The existence of animal control services provides a crucial public safety function. These agencies address issues ranging from stray and dangerous animals to animal cruelty and neglect. Their work contributes to both animal welfare and the prevention of potential harm to humans and other animals. Historically, these services have evolved from primarily focusing on rabies control to encompassing a wider array of animal-related concerns.